How Can I Trust Auto Insurance Ratings?

The internet lets users rave about the products and services they love and rant about rip-offs they’ve encountered in the form of online ratings. It makes shopping for just about everything, even auto insurance, much easier.

What are Auto Insurance Ratings?

When you need to purchase an auto insurance policy or want to find the best car insurance rates, it’s easiest to do so online. The internet makes it possible to search for auto insurance rates by model or stick to your home town and find auto insurance rates by zip code, and much faster than doing so in person. Even so, there are so many options to choose from and figuring out where to start can be difficult.

Reading what others have written about auto insurance companies ahead of time allows you to assess the quality of a particular company before you pursue their services further. An insurance company with a poor rating allows you to eliminate that possibility immediately.

Conversely, exceptional ratings should mean exceptional services, right? One of the greatest positives of online product ratings is also their biggest drawback, namely, the anonymity. There is no way for you to verify that the reviewer is who they say they are and what they say is true.

When you want to be sure you’re reading legitimate auto insurance reviews on the internet, and not being duped, consider the following:

Department of Insurance

Potential policy holders often search for auto insurance rates by state. You may not be aware, as many aren’t, that every state has a department of insurance and usually a corresponding website. You can easily find your state’s department online through the National Association of Insurance Commissioners directory page.

The insurance department publishes consumer complaint ratios for all agents and companies that sell insurance in that state. The ratio details how many complaints were received out of every 1,000 claims. If you aren’t sure that a company’s high online rating is genuine, check them out through the department of insurance to verify that all of the happy customers really exist.

A.M. Best

A.M. Best describes themselves as the “largest and longest-established company devoted to issuing in-depth reports and financial strength ratings about insurance organizations.”  These ratings are meant to be the real deal because they are claimed to be independent opinions. If you’re unsure about the validity of a company or the ratings they report, check them against an objective rating organization such as this.

Standard & Poor’s

Like A.M. Best, Standard & Poor’s allows you to find auto insurance company ratings based on their financial strength. The ratings detail how capable an auto insurance provider is of paying their contracts and policies. The higher an organization’s financial strength, the more likely they are to be legitimate.

Better Business Bureau

The mission of the BBB is to advance trust within the marketplace. They serve as an objective source of information regarding businesses and their practices. If a company receives accreditation by the Better Business Bureau, it means that the BBB considers it exemplary of their eight principles of creating and maintaining trust in business.

Of course, not every company accredited by the BBB actually holds to those standards. It is unlikely, though, that a sub-standard accredited company would also be associated with a string of positive ratings.

When you read reviews concerning an auto insurance provider, check to see if that company has been accredited by the BBB. There is no requirement that a business seek accreditation, but it certainly helps. Likewise, any agent or organization that you find to be unlicensed or has unresolved complaints against them is not worth trusting.

Reading the reviews left by web users regarding various auto insurance companies and providers is a great way to help you shop from the comfort of your own home. Keep in mind, however, that these ratings should not be your sole means of research but rather serve as a starting point.

When you establish interest in an auto insurance agency after reviewing auto insurance rate comparisons through Go Insurance Rates, find out what others are saying about them online. Just remember that referencing the above mentioned, highly regarded sources is your best bet in determining the legitimacy of the reviews you have read.